Frequently Asked Questions.
Yes. To reactivate your desidelights account, simply log in with your registered email ID or mobile number/password combination used before deactivation. Your account data will be fully restored, default subscription settings applied.
As the verification step is a one time process, you won’t have to do it again once your account is verified.
To change the password for your desidelights account, follow these simple steps:
1. Log in to your desidelights account
2. Go to My Account › Settings › Change password
3. Enter your old password
4. Enter your new password
5. Choose ‘Save Changes’
To log in to your desidelights account with a new email address, you can update your email ID with these simple steps:
1. Log in to your desidelights account
2. Go to My Account › Settings › Update Email/Mobile
3. Add the new email ID
4. Choose ‘Save Changes’
Please note, once your email address is updated, you’ll no longer be able to sign in using your old email id.
Yes, you can use an international number to sign up. This number can only be used for logging in and subscribing to order-related updates and confirmation details.
If you have forgotten the password for your account, you can reset it using the ‘Forgot password’ option. If an email ID is registered with your account, you can click on ‘Forget Password’ and attempt to log in. In the unlikely event of these not working, you can contact our customer support team for further assistance.
Yes, you can use a corporate email ID. However, please ensure that you have updated your current active email address. This will help you to continue using your account in the unlikely event of your account getting deleted or deactivated.
To add a new delivery address, follow these simple steps:
1. Log into your desidelights account
2. Go to My Account › My Addresses
3. Add details of your new address
4. Choose ‘Save Changes
Yes, please share the GST certificate at support@desidelights.in along with the order ID. Our team will share the invoice with you.