Privacy Policy
DesiDelights’s device, APP, and related products are provided by Rodo Innovations Private Limited (“DesiDelights”). This Privacy Policy (“Privacy Policy”) sets out how we collect, use, and disclose your data when you use our website and app.
By creating your account or otherwise using DesiDelights portals, you shall be deemed to have agreed to be bound by the terms of the agreement, and such terms shall constitute a binding agreement between you and DesiDelights.
PRIVACY OF CUSTOMER DATA
At DesiDelights, we take privacy very seriously. We’ve updated our privacy policy (Policy) to ensure that we communicate with you in the clearest way possible about how we treat personal information. We encourage you to read this policy carefully. It will help you make informed decisions about sharing your personal information with us.
SCOPE
This statement applies to the DesiDelights websites, mobile applications, and services that display or link to this statement.
ELIGIBILITY TO USE
The website and the contents therein are intended for a general audience and not intended for utilization directly or independently by children under 18 years of age. If you are a child under the age of 18 years and desire to use this website or purchase any products or merchandise (if sold through this website), please request your parents to complete the necessary registration formalities and complete the transaction. Any use of this website or any of its features by a child under the age of 18 years must be under parental supervision. DesiDelights does not directly contact children under the age of 18 years for the promotion of its special offers or for marketing purposes. DesiDelights also does not knowingly collect personal information from any child under the age of 18 years.
INFORMATION COLLECTION
The DesiDelights portal involves the storage of data about a company or individual. That data can include personal information. “Personal information” is information about an identifiable individual and may include information such as the individual’s name, email address, telephone number, gender, date of birth, height, and weight. DesiDelights may collect personal information directly from you when you:
- Register to use the product or service.
- Post to the DesiDelights Community forum or on our blog.
- Contact the DesiDelights support team, and
- Visit our Website
- Use our mobile applications
When you purchase a DesiDelights product or service, we ask you for information such as your name, address, and telephone number that helps us confirm that your payment information is correct. This information is used to create or maintain your DesiDelights account information. When you register, we require that you create user credentials consisting of a user ID and password. We also collect an e-mail address so that we may send communications such as order confirmation or information about the status of your order. When you visit our websites, we may collect information about the pages you view, the links you select, or actions you take using the standard information that your browser sends to each website you visit such as your IP address, browser type, and the previously visited web page.
CREATE YOUR ACCOUNT
To take full advantage of DesiDelights, you need to create an account, for which you need to provide us with a valid email address, a mobile number, and a secure password. You are responsible for ensuring the security of your account and password and will be held liable for all actions that occur in your account. DesiDelights shall not be held liable for any of your losses or damages caused by your failure to keep your account and password confidential. If you find or suspect any security breaches in your DesiDelights account, please contact us. If you do not create an account, you can only use part of the services provided by DesiDelights.
ESSENTIAL DEVICES
To take full advantage of DesiDelights products and services, you need to use a supporting mobile device (such as a mobile phone) that can be connected to the Internet and a smart device such as a sports bracelet or watch. The maintenance and safety performance of such devices may affect the services of DesidDelights, so you are responsible for ensuring the normal operation and safety of such devices. It is your responsibility to bear all Internet access fees. Please check with your Internet provider for possible Internet data usage charges.
FEEDBACK AND SUBMISSION POLICY
If you submit comments, suggestions, or feedback to us, you agree that we can use, disclose, duplicate, distribute, or utilize them in compliance with our Privacy Policy without offering you any compensation. We do not waive any right to use any suggestions or feedback that are previously known or developed by DesiDelights, or any similar or related suggestions or feedback obtained from sources other than you. Our feedback and submission policy is an integral part of the agreement.
THIRD-PARTY SERVICES
Among DesiDelights products and services, the online payment service is provided by a third party, and DesiDelights will only accept the order information fed back by such a third party. Such order information complies with our Privacy Policy. If the technology permits, you can choose to transfer your information to a third party, such as Strava, Google Fit, or Apple Health. You can share your training records with other social apps on your phone, such as Mail. In the case that you enter into an agreement with the third-party service provider regarding the corresponding service, DesiDelights is not a party to the agreement between you and such third party. Therefore, we strongly recommend that you read the agreement between you and the third party and the third party’s privacy policy carefully. DesiDelights has no right or obligation to control or review the products or services provided by third-party service providers and shall not be held liable for any infringement of your rights or interests in connection with the use of such third-party products or services. DesiDelights is not responsible for the contents or availability of any third-party products or services and will not endorse any contents, products, services, or other information provided by third parties in DesiDelights products and services. If you do not comply with the third-party agreement and/or third-party privacy policy, the third party may take legal action against you. Any disputes caused by the use of third-party products or services through DesiDelights shall be settled by the third-party service provider, and DesiDelights shall not be liable for such disputes.
CHANGE OF PRODUCTS AND SERVICES
DesiDelights may change or discontinue, whether temporarily or permanently, any function, component, or content of DesiDelights products and services at any time without notice. DesiDelights shall not be held liable to you or any third party for any revision, suspension, or discontinuation of any function, component, or content of DesiDelights products and services. We reserve the right to determine the time and contents of software updates.
TERMINATION
We reserve the right to decide to suspend or discontinue your account or your use of all or part of DesiDelights Products and Services or terminate these terms at any time without any liability. We will do our best to notify you before taking such actions.
DISCLAIMER
DesiDelights products and services are provided for your use only, not for any third party’s use. You agree that DesiDelights and its affiliates, third parties, and sellers shall not be held liable for any losses caused by unauthorized use of DesiDelights products and services. DesiDelights products and services are provided on an “as is” basis without any kind of guarantee. Without limiting the foregoing provisions, we expressly waive all express or implied warranties arising from or in connection with the Agreement or DesiDelights Products and Services, including but not limited to any warranty of merchantability, fitness for a particular purpose or non-infringement, and any guarantee arising from trading habits or business practices. We do not guarantee that DesiDelights Products and Services will meet your requirements or that no interruption, safety, or failure will occur during the use of DesiDelights Products and Services. We do not guarantee the quality, accuracy, timeliness, authenticity, completeness, or reliability of DesiDelights products and services or any DesiDelights content.
INDEMNITY
For any claims, prosecutions, lawsuits, demands, disputes, appeals, or investigations brought against DesiDelights by any third party, government agency, or industry organization based on your following actions and all liabilities, damages, losses, costs, and expenses incurred therefrom, including but not limited to reasonable attorney fees, DesiDelights has the right to claim compensation from you and be held harmless by you:
(1) Your access to or use of DesiDelights Products and Services;
(2) Your contents;
(3) Your violation or alleged violation of any of your warranties or the Agreement; or
(4) Your violation of any law or third-party rights
Besides, we reserve the right to defend against third-party claims (you are responsible for compensation). In such a case, you must cooperate with us to make any effective defense.
LIMITATION OF LIABILITY
For any incidental, special, punitive, or indirect damage arising from or in connection with your use of the Agreement, or the use of or inability to use DesiDelights Products and Services, including loss of profit, data loss, service interruption, computer damage, system failure or replacement service charges, DesiDelights, its suppliers or licensors, and any other parties participating in the creation, production or delivery of DesiDelights Products and Services shall not be held liable, whether based on warranty, contract, tort (including negligence), product liability or other legal theories, and whether DesiDelights has ever been notified of the possibility of damage or not, even if the limited remedy provisions contained herein are deemed to have failed to achieve their necessary purpose. In no event shall the total liability of DesiDelights arising from or in connection with the Agreement, or your use of or inability to use DesiDelights Products and Services exceed the amount paid to DesiDelights by you for using DesiDelights Products and Services. The above-mentioned damage exclusion and limitation provisions are the fundamental basis for DesiDelights to make a deal with you. In some jurisdictions, no exclusion or limitation of liability for indirect or incidental damage is allowed, so the above limitations may not apply to you.
GOVERNING LAW AND DISPUTE RESOLUTION
The validity and interpretation of the agreement shall be governed by the laws of India. If there are no applicable laws or regulations, international commercial practices and/or general commercial practices shall apply. The agreement has been signed in India. Both the user and DesiDelights agree that all disputes arising from the agreement will be settled through negotiation. If the negotiation fails, either party may submit such a dispute to the New Delhi Court of International Arbitration for arbitration.
GENERAL PROVISIONS
We will notify you before making major amendments to the agreement and give you the opportunity to view the revised terms. By continuing to use DesiDelights products and services after the revision is released, you shall be deemed to have accepted the revised agreement. If any provision of the Agreement is declared invalid or unenforceable by a court of competent jurisdiction for any reason, such provision shall be enforced to the maximum extent permitted, and the remaining provisions of the Agreement shall remain in full effect.
APPLICABILITY OF ADDITIONAL PROVISIONS
Additional provisions may apply to specific products or services. If there is any conflict between these provisions and any additional provisions, the additional provisions shall prevail.
CONTACT US
If you have any questions about the agreement, please contact us.
Rodo Innovations Private Limited
90B, Sector 18
Delhi Jaipur Expressway
Gurgaon-122001
Email ID: grievance@desidelights.in
Last updated: 24 November, 2023